Facilities offered at the hotel include room service, phone service, transportation services, wake-up service, 24 hours front desk and security, laundry, valet service, travel desk, doctor on call and Wi-Fi. In case of power cut. The hotel provides power backup generator for the convenience of guests.

Hotel City Plaza 17 offers well-furnished Deluxe Rooms, Super Deluxe Rooms and Royal Suite Rooms which are comfortable and pleasant. The rooms feature air conditioning, colour television, internet access, mini bar, and telephone.