Central Plaza Hotel is located on Hill Cart Road. The hotel is 8 km from Bagdogra Airport, 5 km from New Jalpaiguri Railway Station and half a kilometre from the bus stand. The property is nearby ISCKON Temple, Savin Kingdom, Coronation Bridge, Madhuban Park and Kali Mandir.

Central Plaza Hotel arranges sightseeing packages for the guests.The hotel has 3 different types of rooms classified as Classic, Deluxe and Royal Executive. Both AC rooms and non-AC rooms are available at this hotel.

The hotel as an in-house coffee shop, banquet hall, Bar & Lounge, a Games parlor, Saloon, multi cuisine restaurant and rooms fitted with Jacuzzi or a vehicle for private usage of guests. The hotel also provides for wake up calls in the morning.